Here is another video from our CRM 2011 Applications Video Series. This one, from the Using CRM 2011 Common Features course, focuses on the workplace area of the dynamics CRM menus in both the Outlook client as well as the web client.
If you’re new to Microsoft dynamics CRM and are looking to understand the Microsoft Dynamics CRM workplace, check out this video:
I hope you find this helpful.
Stephen V Noe, CRM Consultant and Trainer