Using Campaign Responses in Dynamics CRM 2011

Here is another video from our CRM 2011 Applications Video Series. This one, from the CRM 2011 Marketing Management course, is on how to use Campaign Responses in Microsoft Dynamics CRM 2011. Campaign responses are one of the most flexible of the CRM activities and one of the least understood.

If you’re a marketing professional and want to have a better understanding of how Microsoft Dynamics CRM uses campaign responses as the key link in the chain to monitor campaign effectiveness, check out this video.

Using Campaign Responses in Dynamics CRM 2011

Let me know what you think.

Stephen V Noe, CRM Consultant & Trainer

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About stephenvnoe

CRM & XRM solution architect and project lead. I provide CRM design, services, mentoring & support to all manner of front office solutions and CRM projects.
This entry was posted in CRM 2011, How to, Training and tagged . Bookmark the permalink.

2 Responses to Using Campaign Responses in Dynamics CRM 2011

  1. Pingback: Using Campaign Responses in Dynamics CRM 2011 - Microsoft Dynamics CRM Usability - CRM Technical Blogs - Microsoft Dynamics Community

  2. I’m just working on designing an internal process of how to integrate Campagn Responses with the Contact Us feature for our portal. This was a good introductory video on some of the fields that need to be populated for a Campaign Response. Thanks for putting it together.

    Like

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