Yesterday, Microsoft formally launched the Online version of the long awaited successor to CRM 4.0. They also announced a release date of Feb 28, 2011 for the on premise version. See the press release here.
The online launch event is on Thursday, with Steve Balmer and Kiril Tatarinov. Registration is at http://crm.dynamics.com/2011launch.
This is a major enhancement for the CRM product and brings many application enhancements for the traditional CRM side of the application as well as many developer enhancements designed to support the use of Dynamics CRM and a rapid development platform.
Some of the enhancements include graphs & dashboards, interactive dialogs (scripts), and an overhaul of the Outlook experience that is simply stunning. (Yes, I ‘m excited)
We have been working with the beta, and are upgrading our solutions to the new version. Courseware for the new version is targeted for availability during 2nd quarter. You can expect us to sponsor training events shortly thereafter. Our July event in Raleigh is planned to utilize the 2011 courseware. We expect 2011 training demand to be strong, so you might want to get on the mailing list for the first event. Register at www.bizitpro.com.
Stephen V Noe, CRM MCT