Monthly Archives: April 2009

Nurture Marketing with Microsoft Dynamics CRM 4.0

The idea, is to deliver regular content that addresses the interests of a prospect or customer and to time it to arrive where they might be interested in reading something about that. Nurture marketing is about delivering a predefined series … Continue reading

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An evolutionary approach to CRM implementation

The evolutionary approach to CRM projects helps to reduce risk while delivering faster ROI. Continue reading

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Links to CRM 4.0 Training & Certification Exam Resources

I got a request today for further information on resources to prepare for CRM 4.0 certification. I spent a little time putting together a summary page that should help.

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