Since I have already reviewed both 8912 & 8913, I thought I had better review 8911: Installation and Deployment in Microsoft Dynamics CRM 4.0 just to be thorough.
This two day course replaces the CRM 3.0 8526 Installation & Configuration 3 day course and drops the topics in 8526 that dealt with configuration. These topics are now included in the 8912: Customization and Configuration in Microsoft Dynamics CRM 4.0 and 80002A: Administration in Microsoft Dynamics CRM 4.0 courses.The new focus is designed to give CRM 4.0 installers everything they need to deploy CRM 4.0 but avoids getting into and configuration of the application itself. The new focus will make it quicker for IT staff & Microsoft partners to get the applications installation training they need to deploy CRM 4.0. If you need to configure or perform any customization in CRM 4.0, take a look at the 8912: Customization and configuration in Microsoft Dynamics CRM 4.0.
This course is not appropriate for the average CRM end-user. The course is intended for system administrators, implementation consultants, system integrators, technical staff, or support professionals who plan to install and deploy Microsoft Dynamics CRM 4.0 and understand the technical aspects and administrative functionality of Microsoft Dynamics CRM. Prerequisites include working knowledge of Microsoft Dynamics Windows Server 2003, Active Directory, Internet Information Services (IIS), Microsoft ® Exchange, Microsoft SQL ® Server 2005, and Microsoft ® Outlook.
Like the other Microsoft CRM courseware, this class is taught using a virtual PC image which provides the perfect ‘sandbox’ to get hands on with the labs without affecting a live environment. This concept takes a lot of stress out of some of the topics in the courseware.
Day one kicks off with an overview and discussion of the components of CRM and the infrastructure required to support the deployment; planning tasks including identifying hardware & software requirements for the install; detailed requirements, architecture. and installation of CRM server components; and E-Mail router components. Day two continues with detailed examination of the Outlook Client installation; redeployment tasks; upgrades and finally, installation & repair.
After taking the course, students will have the requisite knowledge to install, maintain, move and repair CRM 4.0 deployments. All in all, it is worth the two days to jumpstart your CRM deployment skill set.
See our web site for more information about CRM training.
Steve Noe, MCT