Last year I went to one of the partner presentations for Microsoft CRM 4.0, code-named Titan at that time. I learned a lot and was impressed. My normal approach to new releases of software are to wait at least three months after the release before recommending that any of my clients move unless there are compelling reasons such as new features driving them to move sooner.
Based upon all the new features and the fact that we need to be a guinea pig for our clients, we here at bizITpro have decided to go ahead and make the move as soon as possible.
This will be a relatively complicated move as we have twin production deployments of CRM 3.0 on our network, use a terminal server, and use add-on software that all must be right for our system to continue working.
We have two clients that will probably implement CRM 4.0 as soon as possible based upon new feature needs satisfied by CRM 4.0.
I will write more as we go along.