CRM 4.0 has a bunch of new features we are looking forward to. Here are some features that solve some of our problems:
- Duplicate checking rules that will make sure that we don’t have problems with duplicate e-mail addresses anymore.
- Automated rules for promoting e-mails into CRM with out using the CRM token!
- Faster Outlook startup, performance and diagnostics.
- The ability to select multiple e-mails at one time when promoting to CRM
More later — have a great day
Steve Noe MCT