Monthly Archives: December 2007

CRM Sales Training Relevance makes a difference!

I delivered CRM sales training to a large group of sales people for a client recently. My classes were not the first attempt to get the sales group trained in CRM. I found that the biggest issue they had was the frustration that the training did not relate to their day to day activities. Continue reading

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Posted in CRM, CRM 4.0, Training | Tagged | Leave a comment