Tag Archives: CBT

CRM 2011 Administration and Installation Video Courses

Starting in August 2012, I’ll be spending time updating some of the video courseware that we released late last year and writing a new CRM 2011 Administrators course. Based upon the feedback that I received, a lot of you would … Continue reading

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CRM 2011 Processes: Workflows and Dialogs Video Series

This morning, I finished recording the last one hour segment in our new CRM 2011 Processes: Workflows and Dialogs Video Training Series.  It took a lot of work, but I think it was worth it. This marks the fourth series … Continue reading

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