Dates for Dynamics CRM Training Event Finalized

Our winter 2013 Dynamics CRM training event has been rescheduled to the two week period from Monday February 25th through Thursday March 7th. It will still be held in Research Triangle Park (Raleigh, NC), near Raleigh-Durham International airport (RDU).

You may sign up for individual classes, a competency track for consultants or even the developer’s track.  There is no faster way to build Dynamics CRM skills and/or certify than this event.

Contact Mary Bradley ( or go to our web site for more information.  Our web site includes syllabus, venue and accommodation information if you need more details. 

Mary can help guide you as to the best classes to take for your goals. Package, early-bird multi student discounts apply, so be sure to check with us for your best deal.

We look forward to seeing you there!

Steve Noe, CRM Architect & Trainer


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CRM Bootcamp is rescheduled to February 2013

Due to circumstances beyond our control, the Raleigh CRM 2011 Bootcamp for January is being rescheduled. I will post more once we have a firm commitment from the venue, but it is now tentatively February 25 through March 7th.

I will post more when I have it.


Merry Christmas & Happy Holidays

Steve Noe

Lynn & Elwood 1

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FREE access to our online CRM education CBTs for a limited time!

For a limited time, Business IT Professionals is making our CRM 2011 video based training available to qualified decision-makers of Dynamics CRM customers and partners to introduce our training services to new customers and partners.

FREE access to BizITPro’s online CRM education CBTs for a limited time!

Training for CRM can be expensive and time consuming with travel costs and registration costs however, those who do institute training receive a 200% return in productivity.  For a limited time, Business IT Professionals will offer our original CRM 2011 technical training courses.  Our courses can help you master key functions quickly achieving greater ROI on the investment you’ve made in CRM 2011.  Each course is broken down into topic specific modules offering a total of approximately 10 hours of content per course.  Use this opportunity as a quick way to get up to speed on CRM 2011 or as part of your organization’s learning plan.  Contact us to find out more about creating a corporate learning plan, private and/or customized education services we offer. 

Samples of our courses are available on our YouTube channel at or Contact our Corporate Sales Director for more information: 919.459.5803.  Register below for more details.

To register for this free offer, go to our website here and register.

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Windows 8 on an iPad? Really?

I bought a new laptop for teaching so that I can run Windows 8 with Hyper-V for my teaching VMs. I also have an iPad which I used to remote in to my desktop machine and other machines using an RDP application on the iPad called Jump.

What I didn’t expect, was that it would be possible to use gestures on the iPad and have been translated into Windows 8 gestures over Remote Desktop.

So here’s an example of running Windows 8 over an iPad using jump:


No really,that’s actually a screenshot directly from my iPad.


Here’s another screenshot where I have clicked on the tools menu and selected the Windows Multitouch option.  Once I enable this option, all the Windows 8 gestures work perfectly, and it even runs over LTE .

That’s what actually enables the gestures from the iPad to control the remote Windows 8 machine.  As far as I’m concerned, it’s the next best way to have Windows 8 running on my iPad while I’m waiting for a good Windows 8 Pro tablet! I an waiting on the Lenovo Tablet 2 or Lynx, both of which are overdue, but now promised in December.

As far as Windows 8 is concerned,  I’m getting used to the changes.  The biggest challenge I had was giving up the Windows start menu which I fixed by using something called Classic Shell until I get used to the new Metro interface.

I’ll be talking about Windows 8 and some of the things that I’ve been through more later.

Happy weekend!

Stephen V Noe, CRM Architect & Trainer

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Kick off the new year with CRM 2011 training

Just a quick note, we are in the planning stages for another CRM 2011 boot camp which includes both consultant and developer tracks. Here’s your chance to prepare for all the CRM 2011 certification exams or to pick up critical CRM 2011 skills on the fastest path possible. Learn from CRM consultants with real-world experience in a fast-paced cost-effective series of courses.

This event will start on January 21, 2013 and be held at our Morrisville training center just five minutes from Raleigh Durham international Airport (RDU)

Look for more information on our website shortly.

Stephen V Noe, Solution Architect & Trainer

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CRM 2011 Rollup 11 is ready for you now!

You might feel that this announcement is a little late, but we downloaded rollup 10 right after it was announced and found that it had some problems. It was subsequently re-released, but that didn’t fix the problems that the first release of rollup 10 caused.  So now I’m going to wait a week or two before I announce rollups to make sure that Microsoft has an opportunity to revise them before I recommend that you download. At this point rollup 11 has been available for a month, so it should be safe to install. We will be installing it this weekend, and I will make note of any issues that we run into

Read about rollup 11 here: 

Download rollup 11 here:

Download the CRM 2011 5.0.12 SDK here:

Have a great day!

Stephen V Noe, Solution Architect & Trainer

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Hosting CRM 2011 Training VMs on Windows 8 Hyper-V

We were in Galisbay, Saint Martin training last week. (I know, it’s tough, but somebody has to do it!) Our host was Computech, a certified Microsoft partner who has build a substantial IT and development practice here over the last 12 years. They are investing in CRM 2011 as an XRM development platform in a big way, in addition to the amazing facility they built which is modeled after the Microsoft Technology Center concept, in Galisbay, Saint Martin.

One of the principals, Alain Roper, decided that he would use the new 64 bit Hyper-V functions of Windows 8 on his laptop for the training VMs, rather than going through the dual boot route with Windows 7  and Server 2008R2.  While we ran into a few bumps along the way, he was able to successfully import the training VMs needed for the three courses we are teaching. (80294 Customization and Configuration in CRM 2011, 80444 Processes in CRM 2011 and 80295 Extending CRM 2011)

For CRM and other MCTs, this will be a huge improvement to the dual boot configurations we needed to set up to rung the training VMs on our laptops!

In any case, the first issue was pretty simple but affects all MCT VM setup.  When you set up the Virtual Network in step 2 of the Hyper-V Classroom Setup Guides, the Windows 8 Hyper-V interface has changed to refer to the internal function as a Virtual Switch Manager instead of Virtual Network Manager. Other than that, the instructions are the same.

The other error occurs during the import of the VMs for the Applications and Customization course VMs, when there is a bad reference in both config.xml files to a directory that does not exist for both CRM2011APP-NYC-DC1 and CRM2011APP-NYC-CL1. After you run the VM-Pre-Import script in step 6, stop and modify the config files.

Existing Config DC1 file from folder C:\Program Files\Microsoft Learning\CRM2011\Drives\CRM2011APP-NYC-CL1\:

<?xml version="1.0" encoding="UTF-16" standalone="yes"?>
  <SnapShotDataRoot type="string"></SnapShotDataRoot>
  <ExternalDataRoot type="string"></ExternalDataRoot>
    <source type="string">C:\Export – for testing\CRM2011APP-NYC-CL1\Virtual Hard Disks\Base10C-W7-HV.vhd</source>
    <target type="string"></target>
    <source type="string">C:\Export – for testing\CRM2011APP-NYC-CL1\Virtual Hard Disks\Win7-CL1.vhd</source>
    <target type="string"></target>
    <source type="string">C:\Program Files\Microsoft Learning\CRM2011\Drives\CRM2011APP-NYC-CL1\Virtual Hard Disks\CRM2011APP-NYC-CL1.vhd</source>
    <target type="string"></target>
  <VmStateCopied type="bool">true</VmStateCopied>

Change the two highlighted parts in both config.xml files to be “Program Files” instead of “Export – for testing” if you have this problem.

Many thanks to Alain Roper of Computech for his ingenuity and his firm’s wonderful hospitality! Here is a photo from my room. What a great place to work…Hot smile


Stephen V. Noe, Solutions Architect & Trainer

Posted in CRM, CRM 2011, Training, Windows 8, Workarounds & fixes | Tagged | 5 Comments