Category Archives: Training

CRM 2011 Quote Mail Merge Template Spacing Tricks

A number of times I’ve received questions from users about how I got the spacing to work on my quote templates that were posted back in CRM 4.0. Shannon asked today if I do a quick video one and since … Continue reading

Posted in CRM 2011, CRM 4.0, Training, Workarounds & fixes | Tagged | 3 Comments

CRM 2011 Service Management Course Now Available

While I was on vacation, the APSE Using Microsoft Dynamics CRM 2011 Service Management Features finished it’s edit and review process. It is now available for online access on our learning portal, training an entire team, and partnering with Dynamics … Continue reading

Posted in CRM 2011, How to, Training | Tagged | Leave a comment

CRM 2011 User Training Video Courses Now Available

It’s been a busy month trying to take care of wrapping up the year and finishing up our goals for 2011. One of my biggest goals for this year is finally a reality. Our newest Video Training Series, Using Microsoft … Continue reading

Posted in CRM 2011, Training | Tagged | 1 Comment

CRM 2011 Video Series Courses now available

Our new video based courses include: Dynamics CRM 2011 Applications Training for Sales, Marketing and Service (User ) Available Dec 2011 Dynamics CRM 2011 Installation & Customization Topics (Technical) Dynamics CRM 2011 Processes: Workflows and Dialogs (Technical) Extending Dynamics CRM … Continue reading

Posted in Configure, CRM 2011, Customization, Extending, How to, Training | Tagged | Leave a comment

CRM 2011 Processes: Workflows and Dialogs Video Series

This morning, I finished recording the last one hour segment in our new CRM 2011 Processes: Workflows and Dialogs Video Training Series.  It took a lot of work, but I think it was worth it. This marks the fourth series … Continue reading

Posted in CRM 2011, Training | Tagged , , | Leave a comment

Dynamics CRM 2011 Boot Camp in Raleigh, NC February 2012

We have inked the agreement today for our next CRM training event. It will be in Raleigh NC (Airport code RDU) from February 6-16th. Our training location is 5 minutes from the RDU Airport. We will be teaching the full … Continue reading

Posted in CRM 2011, Training | Tagged | Leave a comment

CRM 2011 Video Training Series Update

Our video training development has been going on since June 2011. We now have 3 of the 4 planned series completed. Each is 10 hours of video in one hour segments: Install & Customize CRM 2011 Extending CRM 2011 for … Continue reading

Posted in CRM 2011, Training | Tagged | Leave a comment

CRM Training Around Halloween

Today Microsoft in Alpharetta had a costume party for Halloween. It rolled over into the classroom this afternoon.  What do you say when a ‘deer’ walks into the room and takes over the class? ‘Thanks deer!’ Steve Noe, in Atlanta … Continue reading

Posted in CRM 2011, Training | Tagged | 1 Comment

Atlanta CRM Boot Camp Week 1

Tim Becker concluded his section of the CRM 2011 Bot Camp in Atlanta yesterday after delivering a compressed version of the four CRM 2011 Applications courses (80290, 80291, 80292, & 80293) followed by the CRM 2011 Installation and Deployment class … Continue reading

Posted in CRM 2011, Customization, Training | Tagged , | Leave a comment

CRM 2011 Technical Video Based Training Available

The last several months we’ve been very busy writing a series of technical training for Microsoft Dynamics CRM 2011. It’s been an interesting project so far, and we’re about halfway through it. We are proud to announce availability of the … Continue reading

Posted in CRM 2011, Training | Tagged | Leave a comment