I recently recorded and posted a 10 minute video on YouTube on how to use the new filtering capabilities in Microsoft Dynamics CRM 2011 Outlook client. This is part of the Using CRM 2011 Common Features (Introduction for All Users) course that you can take in our Online Video Course list.
Check out the free video on YouTube:
Filtering Views in the CRM 2011 Outlook Client
Enjoy!
Steve Noe, CRM Consultant and Trainer

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