Good morning! Over the last week I continued my reviews of the new Dynamics CRM 2011 courseware in preparation for our July 2011 CRM boot camp in Raleigh, North Carolina. The customization courses always been my favorite to teach, and the new updates to this course will make it more enjoyable to deliver as an MCT, and provide even more value to the learners for the time invested.
For those of you who are familiar with the CRM 4.0 version of the class, 8912, a full day of content was devoted to configuration, and a half day devoted to a demonstration of the things that one could do in extending CRM 4.0. The CRM 2011 Customization & Configuration 80294 course has to cover much more material on the customization side due to the new customization features in Dynamics CRM 2011. As a result, the four-hour demonstration at the end of 8912 has been replaced with topics on solutions, field level security, auditing, and many other new features of Dynamics CRM 2011. I believe that this was a good decision on the part of Microsoft Learning. I think students will find enough new material in the 80294 course to make it valuable for CRM ingénues as well as CRM 4.0 professionals looking to upgrade their skills.
On Friday, I sat for the MB2-866 exam and managed not to embarrass myself as (I did when I tried to take all of the CRM 4.0 exams on the same day) are. This new exam does an effective job of testing your skills and the 80294 courseware does a good job of preparing you for it. Unlike the initial releases of some of the 4.0 exams, MB2–866 is polished, has the right amount of detail to make it comprehensive, but does not ask obscure questions. Basically, if you know your material (especially the new features) this is a fair exam.
For you MCT’s out there, drop me a line with some information about your experience teaching CRM and your transcript sharing code if you are willing, and I’ll share my review of the 80294 course with you. I spent two days testing the labs, reviewing the timings, updating the labs to reflect issues found, and the like. You know, all that stuff we MCT’s have to do before we can teach a class the first time!
In any case I’m really looking forward to teaching the 80294 in July!
Stephen V Noe, MCT MCITP-CRM3